You cannot have more than 9 passengers
You cannot have more railcards than passengers
If you think you’ve lost something on a Southeastern train or station, tell us about it here and we'll do our best to reunite you with your belongings.
Please make your descriptions as accurate as possible, and remember to include the IMEI number* of any lost mobile phone.
If we find something that matches the description of your lost item, we’ll contact you. You can then arrange to collect it from our lost property office at London Cannon Street (next to Platform 1).
Our lost property office is open Monday to Friday, 8am to 6pm, and is closed at weekends and on bank holidays. It will be closed over Christmas and New Year, from Friday 22nd December to Tuesday 2nd January.
When collecting your lost property items you’ll be asked to pay a collection fee. Our current charge is £3 for all items, apart from larger electronic items – such as laptops – where the charge is £20.
*IMEI Number: every phone or Mobile Broadband device has a unique 15 digit code, called an IMEI number. You might need to find your IMEI number if you want to unlock your device to use with other networks, or for some insurance policies. To get your IMEI number contact your phone provider or look for the label on the side of the box your phone came in.
Fill out this section if you had to make a change during your journey